“I thought the attention to detail was superb. I felt I was learning from and trusting professionals who take great care in every aspect of their work. Thank you.” Pippa Sparkes
This course is about all the things that happen behind the scenes to bring funeral arrangements to fruition and ensure the smooth running of your funeral business, for example where to get cars, coffins and other resources, dealing with coroners, doctors and other professionals, paperwork in depth, booking ministers and celebrants, music, crematoria and burial grounds, costing, invoicing and more. Whereas the Funeral Arranging course is client facing, this is the inward facing office oriented information vital for your funeral directing business.
Supporting your work with robust business practises, lends confidence and efficiency to a whole host of decisions which much be made within a very short time frame.
The course covers:
- The procedures when someone dies
- Dealing with the coroner and doctors
- Office procedures and staffing
- Forms and paperwork in depth, registration, cremation and burial forms, coroners
- Flowers, Death Notices, Music
- Costing a funeral
- Booking ministers, celebrants, crematoria, gravediggers etc
- Liaising with families
- Burial and Cremation regulations
- Paying for the funeral (incl. Social Fund and Bereavement Benefits)
- Pricing and invoicing
- Donation administration
- Memorials
- Completing the relationship with the family
- Support services
- Repatriation from abroad
Download The Funeral Director Training Brochure